# Subscription Terms ## Drako Bot Premium Subscription - Terms of Service **Effective Date:** November 25, 2024\ **Last Updated:** November 25, 2024 By subscribing to Drako Bot Premium, you agree to these terms in addition to our [General Terms of Service](https://docs.drakodevelopment.net/legal/terms-and-conditions). *** ### 1. Premium Subscription Service #### 1.1 Service Description Drako Bot Premium ("Premium Service") is a monthly subscription service that provides enhanced features and increased limits for Discord server management. #### 1.2 Subscription Scope * Premium subscription applies to **one Discord server** (guild) only * Features are accessible only to the subscribed server * Each server requires its own separate subscription #### 1.3 Premium Features Premium subscribers receive access to: * Unlimited ticket types and panels * Unlimited reaction role panels with unlimited roles per panel * Unlimited auto-react and auto-respond rules * Custom commands functionality * Unlimited blacklist words * Unlimited suggestion channels * Unlimited active giveaways * Invite tracker and audit logs * Priority support * Additional features as announced *** ### 2. Pricing and Payment #### 2.1 Subscription Fee * **Monthly Subscription:** $3.99 USD per month per server * Pricing subject to change with 30 days notice #### 2.2 Payment Processing * All payments processed securely through PayPal * Drako Development does not directly handle or store payment information * You will be redirected to PayPal to complete your subscription #### 2.3 Billing Cycle * Subscriptions renew automatically on a monthly basis * Billing occurs on the same day each month as your initial subscription * You will be charged unless you cancel before the renewal date #### 2.4 Payment Methods * PayPal account or PayPal-accepted payment methods * All transactions in USD *** ### 3. Subscription Management #### 3.1 Activation * Premium features activate immediately upon successful payment verification * Activation typically occurs within 1-5 minutes * If activation doesn't occur within 15 minutes, contact support #### 3.2 Cancellation Policy * You may cancel your subscription at any time * Cancellation takes effect at the end of your current billing period * You retain Premium access until the end of the paid period * No partial refunds for early cancellation * Cancel through the dashboard at: `https://dashboard.drako.gg/guild/YOUR_SERVER/tier` #### 3.3 Suspension or Termination Drako Development may suspend or terminate your Premium subscription if: * Payment fails or is disputed * You violate these terms or our General Terms of Service * Your Discord server is banned or deleted * Fraudulent activity is detected *** ### 4. Refund Policy #### 4.1 No Refunds Due to the digital nature of our service and immediate feature activation: * **Subscriptions are non-refundable** * **Cancellations do not result in prorated refunds** * No refunds for partial billing periods #### 4.2 Exceptions Refunds may be considered only in exceptional circumstances: * Service unavailability for extended periods (7+ consecutive days) * Billing errors or duplicate charges * Technical issues preventing feature access #### 4.3 Refund Requests * Must be submitted within 7 days of the charge * Raise a ticket in: * Include transaction ID and detailed explanation *** ### 5. Service Availability and Support #### 5.1 Uptime * We strive for 99.5% uptime but do not guarantee uninterrupted service * Scheduled maintenance will be announced when possible * Emergency maintenance may occur without notice #### 5.2 Support * Premium subscribers receive priority support * Support available via Discord * Response time: typically within 24 hours #### 5.3 Feature Changes * We reserve the right to modify, add, or remove Premium features * Significant changes will be announced 30 days in advance when possible * Subscription pricing applies to the current feature set *** ### 6. Data and Privacy #### 6.1 Data Collection By subscribing, you consent to collection of: * Discord server ID (guild ID) * Subscription status and billing information * PayPal transaction IDs * Feature usage data #### 6.2 Data Usage * Data used solely for service provision and improvement * We do not sell your data to third parties * Full details in our [Privacy Policy](https://docs.drakodevelopment.net/legal/privacy-policy) #### 6.3 Data Retention * Subscription data retained for accounting and tax purposes * Discord bot data retained per our standard data retention policy * You may request data deletion after subscription ends *** ### 7. Acceptable Use #### 7.1 Prohibited Activities Premium subscribers must NOT: * Share subscription access with other servers * Abuse or exploit Premium features * Use the service for illegal purposes * Attempt to circumvent payment systems * Resell or redistribute Premium features * Use automated systems to abuse features #### 7.2 Discord Terms Compliance * You must comply with [Discord's Terms of Service](https://discord.com/terms) * You must comply with [Discord's Community Guidelines](https://discord.com/guidelines) * Violations may result in immediate termination #### 7.3 Commercial Use * Premium subscription intended for legitimate Discord server management * Commercial hosting or resale of Drako Bot services is prohibited * See Section 12 of our General Terms of Service *** ### 8. Intellectual Property #### 8.1 License Grant * Premium subscription grants you a limited, non-exclusive, non-transferable license * License to use Premium features for your subscribed Discord server only * License terminates upon subscription cancellation or termination #### 8.2 Restrictions * You may not reverse engineer, decompile, or modify the bot * You may not remove branding, credits, or copyright notices * You may not create derivative works #### 8.3 Drako Development Rights * All rights, title, and interest in Drako Bot remain with Drako Development * "Drako Bot" and related trademarks are property of Drako Development *** ### 9. Limitation of Liability #### 9.1 Service "As Is" * Premium Service provided "AS IS" and "AS AVAILABLE" * No warranties, express or implied * We do not guarantee specific results or uptime #### 9.2 Limitation of Damages TO THE MAXIMUM EXTENT PERMITTED BY LAW: * Drako Development's liability limited to subscription fees paid in the last 3 months * Not liable for indirect, incidental, special, or consequential damages * Not liable for loss of data, profits, or business opportunities #### 9.3 User Responsibility * You are responsible for: * Your Discord server configuration * Actions of your server members * Backup of your server data and settings * Compliance with Discord and applicable laws *** ### 10. Chargebacks and Disputes #### 10.1 Chargeback Policy * Chargebacks will result in immediate subscription termination * Account may be permanently banned * We reserve the right to pursue payment collection #### 10.2 Dispute Resolution * Contact us first: * We will work to resolve disputes within 14 days * Chargebacks should be a last resort *** ### 11. Modifications to Terms #### 11.1 Right to Modify * We may modify these terms at any time * Material changes announced 30 days in advance * Continued use after changes constitutes acceptance #### 11.2 Notification * Changes posted to: * Important changes may be emailed or announced on Discord #### 11.3 Rejection of Changes * If you reject changes, you may cancel your subscription * No refunds for rejection-based cancellations *** ### 12. Governing Law and Jurisdiction #### 12.1 Applicable Law * These terms governed by the laws of United Kingdom * Excluding conflict of law provisions #### 12.2 Dispute Resolution * Any disputes resolved through binding arbitration * Class action waiver applies *** ### 13. Contact Information For questions about Premium subscriptions:\ **Discord:** **Documentation:** *** ### 14. Severability If any provision is found unenforceable, remaining provisions remain in effect. *** ### 15. Entire Agreement These terms, together with our General Terms of Service and Privacy Policy, constitute the entire agreement regarding Premium subscriptions *** **By clicking "Subscribe with PayPal" you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.** For full terms, visit: