Subscription Terms
Drako Bot Premium Subscription - Terms of Service
Effective Date: November 25, 2024 Last Updated: November 25, 2024
By subscribing to Drako Bot Premium, you agree to these terms in addition to our General Terms of Service.
1. Premium Subscription Service
1.1 Service Description
Drako Bot Premium ("Premium Service") is a monthly subscription service that provides enhanced features and increased limits for Discord server management.
1.2 Subscription Scope
Premium subscription applies to one Discord server (guild) only
Features are accessible only to the subscribed server
Each server requires its own separate subscription
1.3 Premium Features
Premium subscribers receive access to:
Unlimited ticket types and panels
Unlimited reaction role panels with unlimited roles per panel
Unlimited auto-react and auto-respond rules
Custom commands functionality
Unlimited blacklist words
Unlimited suggestion channels
Unlimited active giveaways
Invite tracker and audit logs
Priority support
Additional features as announced
2. Pricing and Payment
2.1 Subscription Fee
Monthly Subscription: $3.99 USD per month per server
Pricing subject to change with 30 days notice
2.2 Payment Processing
All payments processed securely through PayPal
Drako Development does not directly handle or store payment information
You will be redirected to PayPal to complete your subscription
2.3 Billing Cycle
Subscriptions renew automatically on a monthly basis
Billing occurs on the same day each month as your initial subscription
You will be charged unless you cancel before the renewal date
2.4 Payment Methods
PayPal account or PayPal-accepted payment methods
All transactions in USD
3. Subscription Management
3.1 Activation
Premium features activate immediately upon successful payment verification
Activation typically occurs within 1-5 minutes
If activation doesn't occur within 15 minutes, contact support
3.2 Cancellation Policy
You may cancel your subscription at any time
Cancellation takes effect at the end of your current billing period
You retain Premium access until the end of the paid period
No partial refunds for early cancellation
Cancel through the dashboard at:
https://dashboard.drako.gg/guild/YOUR_SERVER/tier
3.3 Suspension or Termination
Drako Development may suspend or terminate your Premium subscription if:
Payment fails or is disputed
You violate these terms or our General Terms of Service
Your Discord server is banned or deleted
Fraudulent activity is detected
4. Refund Policy
4.1 No Refunds
Due to the digital nature of our service and immediate feature activation:
Subscriptions are non-refundable
Cancellations do not result in prorated refunds
No refunds for partial billing periods
4.2 Exceptions
Refunds may be considered only in exceptional circumstances:
Service unavailability for extended periods (7+ consecutive days)
Billing errors or duplicate charges
Technical issues preventing feature access
4.3 Refund Requests
Must be submitted within 7 days of the charge
Raise a ticket in: https://discord.gg/drakobot
Include transaction ID and detailed explanation
5. Service Availability and Support
5.1 Uptime
We strive for 99.5% uptime but do not guarantee uninterrupted service
Scheduled maintenance will be announced when possible
Emergency maintenance may occur without notice
5.2 Support
Premium subscribers receive priority support
Support available via Discord
Response time: typically within 24 hours
5.3 Feature Changes
We reserve the right to modify, add, or remove Premium features
Significant changes will be announced 30 days in advance when possible
Subscription pricing applies to the current feature set
6. Data and Privacy
6.1 Data Collection
By subscribing, you consent to collection of:
Discord server ID (guild ID)
Subscription status and billing information
PayPal transaction IDs
Feature usage data
6.2 Data Usage
Data used solely for service provision and improvement
We do not sell your data to third parties
Full details in our Privacy Policy
6.3 Data Retention
Subscription data retained for accounting and tax purposes
Discord bot data retained per our standard data retention policy
You may request data deletion after subscription ends
7. Acceptable Use
7.1 Prohibited Activities
Premium subscribers must NOT:
Share subscription access with other servers
Abuse or exploit Premium features
Use the service for illegal purposes
Attempt to circumvent payment systems
Resell or redistribute Premium features
Use automated systems to abuse features
7.2 Discord Terms Compliance
You must comply with Discord's Terms of Service
You must comply with Discord's Community Guidelines
Violations may result in immediate termination
7.3 Commercial Use
Premium subscription intended for legitimate Discord server management
Commercial hosting or resale of Drako Bot services is prohibited
See Section 12 of our General Terms of Service
8. Intellectual Property
8.1 License Grant
Premium subscription grants you a limited, non-exclusive, non-transferable license
License to use Premium features for your subscribed Discord server only
License terminates upon subscription cancellation or termination
8.2 Restrictions
You may not reverse engineer, decompile, or modify the bot
You may not remove branding, credits, or copyright notices
You may not create derivative works
8.3 Drako Development Rights
All rights, title, and interest in Drako Bot remain with Drako Development
"Drako Bot" and related trademarks are property of Drako Development
9. Limitation of Liability
9.1 Service "As Is"
Premium Service provided "AS IS" and "AS AVAILABLE"
No warranties, express or implied
We do not guarantee specific results or uptime
9.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Drako Development's liability limited to subscription fees paid in the last 3 months
Not liable for indirect, incidental, special, or consequential damages
Not liable for loss of data, profits, or business opportunities
9.3 User Responsibility
You are responsible for:
Your Discord server configuration
Actions of your server members
Backup of your server data and settings
Compliance with Discord and applicable laws
10. Chargebacks and Disputes
10.1 Chargeback Policy
Chargebacks will result in immediate subscription termination
Account may be permanently banned
We reserve the right to pursue payment collection
10.2 Dispute Resolution
Contact us first: https://discord.gg/drakobot
We will work to resolve disputes within 14 days
Chargebacks should be a last resort
11. Modifications to Terms
11.1 Right to Modify
We may modify these terms at any time
Material changes announced 30 days in advance
Continued use after changes constitutes acceptance
11.2 Notification
Changes posted to: https://docs.drakodevelopment.net/legal/terms-and-conditions
Important changes may be emailed or announced on Discord
11.3 Rejection of Changes
If you reject changes, you may cancel your subscription
No refunds for rejection-based cancellations
12. Governing Law and Jurisdiction
12.1 Applicable Law
These terms governed by the laws of United Kingdom
Excluding conflict of law provisions
12.2 Dispute Resolution
Any disputes resolved through binding arbitration
Class action waiver applies
13. Contact Information
For questions about Premium subscriptions: Discord: https://discord.gg/drakobot Documentation: https://docs.drakodevelopment.net
14. Severability
If any provision is found unenforceable, remaining provisions remain in effect.
15. Entire Agreement
These terms, together with our General Terms of Service and Privacy Policy, constitute the entire agreement regarding Premium subscriptions
By clicking "Subscribe with PayPal" you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
For full terms, visit: https://docs.drakodevelopment.net/legal/terms-and-conditions
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