The rawTicketInfo type is an object with the following information:
{ claimed?: boolean | string; // The user id of the member who claimed or was assigned to the ticket. 'false' if there was no user assigned to it or claimed the ticket.
closed: boolean; // Whether the ticket is closed or not. channel: string; // The id of the channel of the ticket. guild: string; // The id of the server where the ticket was closed in. category: boolean | string; // The name of the category which applies to the ticket. 'false' if no ticket category applies.
autotag?: [string]; // An array with the id's of the user who enabled the 'Tag me on reply' feature questions?: string; // The questions the user answered when opening the ticket opener?: string; // The user id of the user who opened the ticket}